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Job Details: Customer Service Representative

We are seeking a positive, self-motivated team player. As a Customer Service Representative your daily tasks will center around customer service and event ticket sales processing.

Position Title: Customer Service Representative Department: Public Show Sales Employment Type: Part-time — permanent Location: The Murder Mystery Co. HQ, 4550 Airwest Dr. SE, Kentwood, Mi 49512 Compensation: $10.00 hourly

Key Qualifications:

  • Positive attitude and capacity to work as a team member in supporting monthly sales goals.
  • Ability to function independently with a high degree of initiative, independence, and autonomy as Customer Service Representative.
  • Desire to be self-motivated, seeking out success in achieving both short- and long-term goals.
  • Exceptional verbal and written communication skills.
  • Appetite for feedback, growth, and opportunity.
  • Upbeat, charismatic personality required.

Position Requirements:

  • Local candidates only for the Customer Service Representative position, please.
  • Minimum of six months experience in customer service or sales.
  • Basic computer skills are a must.
  • Individual must have reliable transportation.

Position Benefits:

  • Starts at $10 an hour with ample earning potential based on performance.
  • Superior and comprehensive training on how to increase your closing rate as a Customer Service Representative.
  • One full week of paid training with individual attention, the opportunity to job shadow a senior rep, a comprehensive handbook with guidance, and 24/7 managerial support.
  • Paid vacation time after 1 year of employment.
This position has been filledApply Now
I like how most everyone is pushed towards improving individually rather than just as a one unit system. We are all different and perform differently. I like that this is recognized.
Amanda Sales Representative
9 months
The environment is amazing. I am treated like a real person, unlike my old job. I love that we have a wide variety of personalities and everyone is accepted quirks and all!
Nikki Sales Representative
7 months
We talk to many people everyday and we get to help them plan great moments of their life. We make a lot of friends and some that work with us on a regular basis. The best thing is we give them something they will never forget.
Chuck Sales Representative
7 months
I absolutely love working for such a creative company in an upbeat environment. I've always been a theater geek and I'm now immersed in a successful company at which it's all about fun & making people feel special - above all else.
Anna Private Sales Manager
4 years
The Murder Mystery Company